How to Improve Local Visibility and Gain More Customers

If you run a local business and want more people to find your store or services, Google My Business (now called Google Business Profile) is a must-use tool.

It’s a free platform that helps your business show up on Google Search and Maps. Let's break it down in simple terms.

1. What is Google My Business?

Google My Business is a free tool by Google that helps local businesses create an online presence. With this platform, your business can show up when someone searches for local services on Google Search or Maps.

👉 Example:

The Social Stack Profile


2. How to Create Your Profile?

Go to the Google Business site and sign in.

Search and claim your business name.


Add your business category and location.


Verify your listing using the code sent by Google.


Upload your business logo, cover photo, interior images, and more.


Add services, working hours, links, and your official website.

✅ Tip: Make sure all the details are accurate to gain user trust.

3. How Does Your Profile Appear on Google?

When people search for things like “best bakery near me” or “marketing agency in Ahmedabad,” your business profile can show up on top of the results, especially in the "Local Pack" (Google's map section).


👉 Explore Our Services:

The Social Stack Services

4. How to Optimize Your Profile Properly?

Optimization is key for your business to appear in relevant searches:

Select the most accurate business category


Add keywords in your description (e.g., “digital marketing expert in Nepal”)


Post regular photos, offers, blogs, and updates


Collect customer reviews regularly and respond to each one


Update your information (especially hours during holidays)

5. Keep Posting Updates

Google My Business lets you post content like:

New services or product announcements


Offers or events


Behind-the-scenes or team updates


Blog post highlights

👉 Read our latest posts: The Social Stack Blog

6. Get and Respond to Reviews

Positive reviews can boost your credibility instantly.


Encourage satisfied customers to leave reviews


Reply politely to both positive and negative feedback


Thank customers personally—show them you care


The more reviews you have, the more trustworthy your business appears.

7. How Does GMB Help in Getting Leads?

Direct calls from your profile


Customers can message you or visit your website


Direction requests using Google Maps


Feature your services and prices


It acts like a 24/7 online business card that also collects leads.

8. What Mistakes to Avoid?

Don’t leave fields blank—fill in all information


Avoid inconsistent business hours or duplicate listings


Don’t ignore your reviews or let months pass without updates


Stay active to stay relevant.

9. Using Insights and Analytics

Your dashboard offers performance insights:


Number of people who found your listing


Popular times people search for your service


Use this data to understand customer behavior and adjust your strategy.

Final Thoughts


"Google Business Profile is a powerful tool for small and local businesses. It’s easy to set up, requires little to no budget, and when done right—it can drive serious results."

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